The retreat's garden offers peace and quiet to sit down and relax. Amenities at the retreat include a concierge, a laundry service and a dry cleaning service. The retreat also offers guests the added convenience of a wireless internet connection. The retreat's staff will be happy to book tours and sightseeing in Hanmer Springs, as well as give restaurant recommendations.

The rooms offer elegant décor and luxurious 5-star facilities. The rooms at the retreat have a plasma / LCD TV, tea and coffee making facilities and a safe. The ensuite bathrooms provide a shower, bathrobes and a hair dryer. Guests have the option of choosing a non-smoking room. The rooms are equipped with a refrigerator, a DVD player and an iron and the retreat has room service.